Privacy Policy

Effective date: August 1, 2026

Pure Surface Care ("we," "us," or "our") operates the puresurfacecare.com website. This policy describes what information we collect when you use our website or contact us for service, how we use it, and the choices you have. We do not sell your personal data, and we never will.

Information We Collect

When you request a quote or contact us, we may ask for information such as your name, phone number, email address, and zip code. When you become a customer, we may also collect your service address and details about the work you request.

We may also collect general usage information when you visit the website, such as your IP address, browser type, the pages you visit, and the time and date of your visit. This information helps us understand how the website is used.

How We Use Your Information

We may use the information we collect to:

  • Respond to your quote requests and questions
  • Schedule and provide our services
  • Send estimates, invoices, and appointment reminders
  • Share service updates, reminders, and occasional offers from Pure Surface Care
  • Improve our website and services

Customer information may be stored in the business software we use to manage scheduling, estimates, invoices, and customer communication.

Text Messages

By providing your phone number, you consent to receive text messages from Pure Surface Care related to our services, such as appointment reminders and service updates. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Your phone number is used for our own communications only. We do not sell your personal data.

Cookies and Analytics

Our website uses cookies and similar technologies to operate properly and to understand how visitors use the site. We use Google Analytics to collect and analyze this information, such as which pages are viewed and how visitors arrive; it does not identify you personally to us. You can set your browser to refuse cookies, and you can learn about Google's practices at policies.google.com/privacy (opens in new tab).

Service Providers

We may use trusted third-party companies to help operate our website and business, such as website hosting, form delivery, review display, and business management software. These providers have access to information only as needed to perform their work for us and are not permitted to use it for other purposes.

When We May Disclose Information

We may disclose personal information when required by law, or when we believe in good faith that disclosure is necessary to comply with a legal obligation, protect our rights or property, or protect the safety of our customers or the public.

Security

We take reasonable measures to protect your information. No method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Links to Other Sites

Our website may contain links to sites we do not operate. We are not responsible for the content or privacy practices of other sites, and we encourage you to review the privacy policy of any site you visit.

Children's Privacy

Our website and services are not directed at anyone under the age of 18, and we do not knowingly collect personal information from anyone under 18.

Your Choices

You may contact us at any time to ask what information we have about you, to request a correction, or to request that we delete it.

Changes to This Policy

We may update this policy from time to time. Changes take effect when posted on this page, and the effective date above will be updated.

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