What is your cancellation policy?
At Pure Surface Care, we understand that plans can change. If you need to cancel or reschedule your appointment, please notify us at least 48 hours before the scheduled service time; this allows us to adjust our schedule and offer the time slot to another client.
Cancellations made less than 48 hours before the appointment may be subject to a cancellation fee, which is typically a percentage of the total service cost.
If you reschedule your appointment, we will do our best to accommodate your new preferred date and time, subject to availability.
We value your time and appreciate your understanding of our cancellation policy.